We're happy to have you here!

To ensure the best experience for every guest, we kindly ask that you take a moment to review our policies before booking. These guidelines help us maintain a smooth and respectful environment, honor your time, and provide the highest level of service possible. Thank you for your understanding and support!

Extra Guests

We ask that you do not bring extra family/friends, that do not have a service scheduled for themselves, into the building. We do not allow children to be brought along for parent’s services. we have a busy atmosphere & try our best to keep things comfortable for our guests. We have limited waiting space available & need to reserve that for guests with appointments.

Service dogs

The Texas department of licensing & regulation allows trained service dogs into salons. emotional support animals (E.s.A) are not included under that banner.

We are happy to welcome in a service animal, who is trained to perform tasks that assists their owner. the state defines those parameters as follows:

.hearing alert

.guide

.medical assists

.mobility

.seizure alert

.psychiatric service animal trained to react for emotional disability that prevent owners from performing life tasks

unfortunately, we are not able to accommodate emotional support animals.

Cancelation Policy

Please contact us with a 24 hr notice for cancellation or reschedule of haircut appointments. failure to do so will result in a late cancellation fee (50% of service)

Color services require a 48 hour notice for cancellation or reschedule. failure to so so will result in a late cancellation fee (50% of service)

Same day cancellations & no shows will be charged 100% of the service amount.

Exchanges and Refunds

All services performed are non refundable. We will gladly adjust any service, within reason. Please contact me within 7 days of your service if you have any concerns.

All product purchases are final unless defective. We will absolutely exchange any product with defective packaging, as long as it was purchased from us.